Sales Analyst

Reflaunt is a leading Resale-as-a-Service technology company. We empower fashion brands and retailers to offer effortless resale solutions for customers to give a second life to their wardrobes. Through our services, we unlock incremental revenue, new customer acquisition and retention for the brands. Our clients include leading luxury brands such as NET-A-PORTER, BALENCIAGA, Harvey Nichols, and Altuzarra. The company was founded in 2018 and today counts over 30 employees between Lisbon, Portugal and Milan, Italy.

JOB DESCRIPTION

As a Sales Analyst at Reflaunt, you will play a crucial role in driving sales performance and strategic decision-making through data analysis and insights. You will collaborate closely with the sales and brand partnership teams to optimize revenue generation and enhance supply acquisition and pricing.

• Data Analysis: Collect, analyze, and interpret sales data from various sources to identify trends, patterns, and opportunities for optimization.
• Sales Performance Monitoring: Monitor key sales metrics and KPIs, such as revenue, conversion rates, customer acquisition costs, and customer lifetime value.
• Forecasting and Planning: Utilize historical data and market trends to develop accurate sales forecasts and assist in setting sales targets.
• Reporting: Prepare regular reports and presentations for stakeholders, summarizing sales performance, insights, and recommendations.
• Market Research: Conduct market research to identify new opportunities, competitive landscape analysis, and consumer behavior insights.
• Sales Strategy Support: Provide analytical support to the sales and marketing teams in developing and implementing sales strategies, pricing strategies, and promotional campaigns.
• Process Improvement: Continuously evaluate and improve sales processes and methodologies to enhance efficiency and effectiveness.
• Cross-functional Collaboration: Collaborate with cross-functional teams, including brand partnership, product development, and finance, to align sales efforts with overall business objectives.

• Bachelor's degree in Business Administration, Economics, Statistics, or related field. Master's degree preferred;
• Proven experience as a sales analyst or similar role, preferably in the retail or e-commerce industry;
• Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and BI tools;
• Experience with CRM systems (e.g., Salesforce) and sales analytics platforms is a plus;
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights;
• Detail-oriented with strong problem-solving abilities;
• Ability to work independently and collaboratively in a fast-paced environment;
• Fluency in English, with excellent verbal and written communication skills;
• Proactive, energetic attitude with a passion for e-commerce, retail and fashion;
• Affinity with e-commerce platforms and applications and understanding of their business models;
• Eagerness to be an active part of the team, and ability to take ownership;
• Academic, volunteering, or previous internship experiences related to Retail, E-Commerce, Technology, Project Management or Business Development are a plus (please include your CV);