Operations

Assistant Logistics Manager

Lisbon
Work Type: Full Time

The Role


We are looking for an Assistant Logistics Manager to engage in the expansion of our distribution network globally and to coordinate the relationship with 3PLs. The right candidate should be agile managing external partners, collaborating with internal stakeholders, and dedicated to operations excellence.


This position is based in Lisbon and will report to the Head of Logistics.


Duties & Responsibilities


Putting in place excellency in the operational processes and solutions for the company. Within this:


Fulfilment and Shipping


  • Monitor daily logistics activities ensuring compliance to SLAs. Coordinate with external partners corrective actions when required.
  • Lead in monthly performance reviews with each service provider
  • Coordinate continuous improvement plan.
  • Oversee inventory cycle counts and yearly stock take. Investigate reasons for discrepancies and build an action plan.
  • Check invoices and related supporting documents.
  • Drive claims and disputes reviews.
  • Prepare reports for the management.
  • Report to tech team system errors or bugs.

Project management


  • Participate in any logistics-related project - UATs, Training, system configuration, ...
  • Propose system and process enhancements and participate in their deployments

· Engage in projects improving efficiency, customer experience, and cost reduction (Digitalization process, packaging, …)


Requirements


  • 3+ years of experience in Logistics, ideally in the retail/e-commerce industry
  • Bachelor’s degree or hi in Supply Chain Management or Logistics or related field preferred
  • Problem-solving skills
  • High energy level with the ability to multitask
  • Ability to work in a fast-paced environment
  • Good organizational and coordination abilities
  • Hands-on and solution-oriented
  • Good attention to details

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